SmartCope Privacy Policy

Effective Date: August 31, 2020

Your privacy is important to us, and we are strongly committed to making our practices regarding your personal data more transparent and fairer. Please read this Privacy Policy carefully and make sure that you fully understand and agree to it.

1. Data and Content

Information provided to us shall be stored and managed with care. We will not sell, rent, or exchange personally identifiable information to any other organization or entity. Notwithstanding the above, we may disclose personal information if required to do so by subpoenas or other legal process or when such disclosure is made for establishment or exercise of legal rights or in defending against legal claims, or as otherwise required by law.

We collect various types of personal data regarding our users as well as data regarding visitors to our sites. Such data is typically collected and generated through your interaction with us or our Service, through automatic means, or directly from you, other users, customers, or third parties (including Service Providers).

Information we collect and store automatically: When you visit, interact with, or use our Service, we may collect, record or generate certain technical data about you. This includes information such as your web request, IP address, browser type, referring/existing pages and URLs, domain names, pages viewed, and the date and time of your request.

User Data received from you: When you contact us or sign up for the Service, you may provide us with Personal Data, including your name, workplace and position, contact details (e-mail, phone, address), and account login details. This data may also include support requests, reviews, or survey responses you submit to us.

2. Data Uses

We use information about you to provide the Services to you, including processing transactions, authenticating logins, providing customer support, and maintaining the Services. We also use information and feedback to improve our Services and develop new products, features, and technologies.

We use your contact information to send transactional communications, such as subscription reminders, responses to your support requests, security alerts, and administrative messages. We also use data to detect, prevent, and respond to potential security incidents or illegal activity, including violations of Service policies.

3. Data Sharing

In exceptional circumstances, we may disclose or allow government and law enforcement officials access to your Personal Data in response to subpoenas, court orders, or as required by law.

We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, and other services. These providers may access your information to perform services on our behalf under strict confidentiality agreements.

The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your information on third-party sites is governed by their privacy policies.

4. Data Security

We use industry-standard physical, procedural, and technical security measures, including encryption, to protect your Personal Data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection of any data stored with us or third-party providers.

5. Changes to this Policy

We reserve the right to amend this Privacy Policy from time to time. Changes will be posted on our website. The Privacy Policy does not create any contractual or other legal rights on behalf of any party. Changes are effective when posted on this page.

6. Contact Information

For questions or requests related to this Privacy Policy, please email us at info@smartcope.in or visit us at:

Office No 101, Mohol Market,
Ashok Theater Compound, Pimpri,
Pune, Maharashtra, India 411017

7. Delete Account

If you would like to delete your account and details with us, please email us at info@smartcope.in